On purchasing the climote HUB, the customer will receive a one year service package which includes full remote access to the HUB by climote APP, climote ONLINE and climote SMS. After this initial first year the customer will receive a reminder that their service package is coming to an end and that a renewal is […]
Currently not, only SIM cards provided by climote can be used in the HUB.
When the customer purchases a climote HUB a SIM card will be provided along with the product in the delivery which will be made to the installer on behalf of the customers. This SIM card will be a Vodafone corporate SIM card, this allows us to monitor the users interactions with the HUB as well […]
The customer can order the climote hub from Smarthomes online as an installed service. Smarthomes will then contact a registered installer who will in turn contact the customer to make the necessary arrangements for the install. The product will then be delivered directly to the installer which they will then take with them to the […]
